Privacy Policy

1. Introduction and Scope

pc7pc7 ("we", "us", "our") is committed to protecting the privacy and personal data of all users ("you", "Player") of the pc7pc7 Platform. This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you access or use the Platform.

This Policy applies to:

• All individuals who register for a pc7pc7 Account
• Visitors who browse the Platform without registering
• Any individual whose personal data is submitted to us through a third-party referral, affiliate, or payment provider

If you do not agree with this Privacy Policy, you should discontinue your use of the pc7pc7 Platform immediately.

2. Personal Data We Collect

We collect personal data in three primary ways: information you provide directly, information collected automatically, and information received from third parties.

2.1 Information You Provide Directly

When you register, verify your identity, or contact our support team, we collect:

• Full legal name (as shown on your Indonesian National ID — KTP)
• Date of birth (to verify you are 21 years of age or older)
• Indonesian residential address
• Valid email address
• Indonesian mobile phone number
• Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) or e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja) used for deposits and withdrawals
• KYC documents: copy of KTP, proof of address, and selfie photograph
• Any correspondence you send to us, including support chat transcripts and emails

2.2 Information Collected Automatically

When you access the Platform, our systems automatically collect certain technical data, including:

• IP address and approximate geolocation (city/region level)
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation path
• Betting and gaming activity: markets viewed, wagers placed, games played, session duration
• Cookie and session data (see Section 8 for full cookie details)

2.3 Information from Third Parties

We may receive personal data from the following third-party sources:

• Payment processors and banking partners, to confirm the status of deposit and withdrawal transactions
• Identity verification service providers, to assist with KYC compliance
• Fraud prevention services, to detect and prevent unauthorized account access
• Affiliate marketing partners, to attribute account registrations where you arrived via a referral link

3. How We Use Your Personal Data

pc7pc7 uses your personal data for the following purposes:

4. Disclosure of Your Personal Data

pc7pc7 does not sell your personal data. We may disclose your data to the following categories of recipient, strictly on a need-to-know basis:

4.1 Payment and Banking Partners

To process your deposits and withdrawals, we share relevant payment data with our partner banks and e-wallet providers, including BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja. These providers are bound by their own privacy and data security obligations.

4.2 Identity Verification Providers

We work with licensed KYC and identity verification service providers to validate your Indonesian National ID (KTP) and confirm your date of birth. These providers process your KYC documents solely for verification purposes and are contractually prohibited from using the data for any other purpose.

4.3 Game and Platform Technology Providers

Our platform is powered by software and game content from third-party providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft. These providers may receive limited technical data (such as session tokens) necessary to deliver game content. They do not receive your financial or identity documents.

4.4 Legal and Regulatory Authorities

pc7pc7 may disclose your personal data to law enforcement agencies, regulatory bodies, or judicial authorities where we are legally required to do so, or where disclosure is necessary to prevent fraud, money laundering, or other criminal activity.

4.5 Fraud Prevention Services

We use third-party fraud detection and cybersecurity services that may process technical data (IP addresses, device fingerprints) to identify suspicious activity on the Platform. These services operate under strict data processing agreements.

5. Data Retention

pc7pc7 retains your personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable law. Our standard retention periods are as follows:

• Account data and KYC documents: Retained for a minimum of 5 years from the date of account closure, in accordance with internationally recognized anti-money-laundering record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Support correspondence: Retained for 3 years from the date of each interaction.
• Marketing preferences: Retained until you withdraw your consent or close your Account.
• Technical / log data: Retained for up to 12 months, after which it is anonymized or deleted.

When retention periods expire, personal data is securely deleted or anonymized so that it can no longer be attributed to any individual.

6. Data Security

pc7pc7 implements a comprehensive set of technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security framework includes:

• 256-bit SSL/TLS encryption on all data transmitted between your browser or device and our servers
• Encrypted storage of sensitive data fields, including financial identifiers and KYC documents, at rest
• Role-based access controls ensuring that only authorized pc7pc7 personnel with a legitimate operational need can access your personal data
• Regular penetration testing and vulnerability assessments conducted by independent cybersecurity specialists
• Intrusion detection systems that monitor Platform infrastructure around the clock for anomalous activity
• Two-factor authentication (2FA) available for Player accounts to add an additional layer of access security

7. Your Data Rights

As a pc7pc7 user, you hold meaningful rights over your personal data. We are committed to honoring these rights promptly and transparently.

To exercise any of the above rights, please contact our support team at [email protected] with the subject line "Data Rights Request — [Your Account ID]". We will verify your identity before processing any request and will respond within 30 days.

8. Cookies and Tracking Technologies

The pc7pc7 Platform uses cookies and similar tracking technologies to enhance your experience, maintain session continuity, and analyze Platform usage patterns. The categories of cookies we use are as follows:

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect Platform functionality. Detailed browser cookie management instructions are available through your browser's official help documentation.

9. Minors and Age Verification

The pc7pc7 Platform is strictly intended for adults who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the pc7pc7 KYC process, and any account found to belong to a person under 21 will be immediately closed and any funds returned.

If you are a parent or guardian and believe that a minor in your care has submitted personal data to pc7pc7, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

10. Updates to This Privacy Policy

pc7pc7 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform services. When material changes are made, we will notify registered users via the email address on their Account and/or display a prominent notice on the Platform.

The "Last Updated" date at the top of this Policy reflects when the most recent revision took effect. We encourage you to review this Policy periodically. Your continued use of the pc7pc7 Platform following any update constitutes your acceptance of the revised Policy.

11. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pc7pc7 handles your personal data, please reach out to our dedicated support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week (WIB, UTC+7)
• Response Time: We aim to acknowledge all privacy-related enquiries within 24 hours and resolve them within 30 days
• Languages: Indonesian and English